Membership

How much is the membership & how long does it last?

The membership fee is a recurring $100 annually or $10 monthly

Whats the benefit of becoming a member?

Members receive up to 60% off standard retail prices.

Recurring Membership

Our monthly and yearly memberships are a recurring payments from your nominated Paypal or Credit Card, so no need sign up each month or year, however if you would like to cancel your membership please email info@veganaisle.com.au and we will assist on the cancellation

Membership Cancellation

Membership can be cancelled at anytime, however you will not be refunded the remaining time frame.

This can be done by logging into the website and pressing the manage membership tab at the top left under my account and press the cancel under actions.

Ordering

How do I order?

Browse our range of products here, add the items you would like purchase to your cart and follow the prompts to checkout.

Is there a minimum order?

There is no minimum order.

can I cancel or make changes to my order?

We can accomodate changes to your order provided it has not shipped yet. Please call us on 0499590471 as soon as possible if you would like to make any changes.

Shipping

Where do you ship

Pantry items Australia wide, cold items to specified postcodes on shipping page.

How long does shipping take?

Shipping time frame is dependant on location and is supplied once items are fullfilled. Standard timeframe with Aus post is 3-5 days.

How much is shipping?

Shipping price in based on weight and location.

Where will I find my tracking number?

Tracking number will be emailed to you once shipping is booked.

Returns

What is your return policy?

If you are not happy with any of your items please let us know and we will arrange a replacement or a refund.

I have not received my refund?

Please email info@veganaisle.com.au with your order number and the item you would like refunded and we will process the refund.

Payment

What payment methods do you accept?

Visa, MasterCard, PayPal, Gpay